dKey Updating

MetroTex Association of REALTORS® Updating Your DisplayKEY

To perform an automatic eSYNC, follow these steps:

Place your DisplayKEY on the DisplayKEY Cradle the night before your key expires. Between the hours of midnight and 6AM, the DisplayKEY dials KIMnet and completes an eSYNC one time each week. The update process takes only several minutes. Note: Every time you turn on your DisplayKEY, a message is displayed showing when your next automatic eSYNC is scheduled.

Remove the Display KEY from the Cradle when you are ready to leave for work the next day. It is updated, charged, and ready to use. If you forget to eSYNC automatically, you can manually update your key three ways:

1. You may find it necessary to perform an immediate eSYNC if you did not eSYNC overnight, or the automatic eSYNC failed. To perform an immediate eSYNC, follow these steps:
   1. Press ENTER to activate the DisplayKEY.
   2. Scroll through the list of functions to IMMEDIATE ESYNC. Press ENTER to select it.
   3. When prompted, place the DisplayKEY in the cradle. The eSYNC function begins. During the eSYNC, the Cradle light turns green indicating the DisplayKEY and Cradle are connected. The Cradle light then flickers green and amber and then turns red to indicate the modem is dialing out to establish a connection with KIMnet. Once the connection has been established, the Cradle light flickers while information is transferred. The KEY displays CONNECTING TO CRADLE during the entire eSYNC. When the transfer of information is complete the light turns back to green and the DisplayKEY shows a single dot (.) to indicate the battery is charging. IMPORTANT – DO NOT REMOVE THE DISPLAYKEY FROM THE CRADLE WHILE THE RED LIGHT IS ILLUMINATED.
2. Call KIMvoice to obtain an update code and manually enter it into your KEY. Call KIMvoice at (888) 968-4032. KIMvoice will give you two sets of codes to enter into your DisplayKEY. After receiving the codes, press ENTER on your DisplayKEY to activate it. Scroll through the functions to MANUAL UPDATE OR CBS. Press ENTER to select it. Follow the instructions given by KIMvoice to enter both sets of codes into your key.
3. Log onto KIMweb to obtain an update code and manually enter it into your DisplayKEY. Go to www.dfwrealtors.com, and click on the Supra KIMweb Login Link. Use your serial number (located on the back of your key) and your pin number to login. Once connected to KIMweb, click on the Update Code link option. Instructions are included onscreen to help you enter the update code on your DisplayKEY.

IMPORTANT! If you obtain an update code from either KIMweb or KIMvoice, you must eSYNC before you can obtain an update code a second time from KIMweb or KIMvoice.