Updating your eKey
Updating your eKey
To perform an automatic eSYNC, follow these steps:
Place your eKEY on the eKEY Cradle. Between the hours of midnight and 6AM, the eKEY dials KIMnet and completes an eSYNC. You must update your eKEY every night. The eSYNC operation only lasts a few minutes each night.
Remove the eKEY from the Cradle when you are ready to leave for work the next day. It is updated, charged and ready for use.
If you forget to eSYNC automatically, you can manually update your key three ways:
You may find it necessary to perform an immediate eSYNC if you did not eSYNC overnight, or the automatic eSYNC failed. To perform an immediate eSYNC, follow these steps:
1) Press the ON button. Open the eKEY shell front and place the eKEY on the eSYNC Cradle. Tap the main menu icon (the button with the house on it) if the main application screen is not activated. Tap the eSYNC application icon. The Welcome screen is displayed. Tap the word eSYNC which appears between the two arrows on the screen. The red light on the front of the Cradle illuminates and the eSYNC operation begins. As eSYNC begins, the screen displays the status of the operation. NOTE: A red light illuminates on the eSYNC Cradle indicating the Cradle is communicating with KIMnet. A green light indicates the eKEY is connected to the Cradle or is in the process of being re-charged. IMPORTANT – DO NOT REMOVE THE EKEY FROM THE ESYNC CRADLE WHEN THE RED LIGHT IS ILLUMINATED. When the green light illuminates, the eSYNC operation is complete.
2) Call KIMvoice to obtain an update code and manually enter it into your KEY. Call KIMvoice at (888) 968-4032. KIMvoice will ask you to enter your eKEY serial number (located on the back of your KEY) on the telephone keypad, followed by your PIN code and the # sign. Then KIM will ask you to enter the #1 for an update code. Press #1 on your telephone keypad. Write down the code given by KIM. Once you have obtained the new update code, you must enter the code into your eKEY. To do this, Close the eKEY shell. Press the ON button. Highlight the MANUAL UPDATE OPTION. Press ENTER. The Update Key screen appears. When prompted, enter the numeric update code you received from KIMvoice. Press ENTER. The OPERATION SUCCESSFUL message appears. Your eKEY is now updated.
3) Log onto KIMweb to obtain an update code and manually enter it into your eKEY. Go to www.dallasrealtor.com, and click on the Supra KIMweb Login Link. Use your Key serial number (located on the back of your key) and your pin number to login. Once connected to KIMweb, click on the Update Code link option. Instructions are included onscreen to help you enter the update code into your eKEY.
IMPORTANT! If you obtain an update code from either KIMweb or KIMvoice, you must eSYNC before you can obtain an update code a second consecutive day from KIMweb or KIMvoice.